Student Success Coach: Proactive Academic Advisor

Pacific Oaks College & Children's School; Pasadena (CA); On-site; USD 36,000 - 44,000; Full time

Job summary

Pacific Oaks College and Children's School in Pasadena, CA seeks a Student Success Coach to provide advising, coaching, and case management for a defined student caseload. You will aid with academic planning, course registration, progression, and navigating campus processes to remove barriers to completion.

The role emphasizes proactive outreach, individualized plans, and collaboration with faculty and campus partners to promote persistence and degree attainment.

Qualifications

• Bachelor’s degree required in education, counseling, psychology, or related field.
• Experience in academic advising and student coaching.
• Ability to manage caseloads and document progress.

Responsibilities

• Serve as primary contact for an assigned caseload of up to 200 students, providing advising, coaching, and case management.
• Develop and maintain individualized Student Success Plans and manage course registration.
• Proactively monitor progress, identify at-risk students, and implement timely interventions.
• Guide students through academic, financial, and personal navigation of campus resources.
• Collaborate with Faculty Advisors, Registrar, Admissions, and Student Finance to support students.
• Maintain accurate records and coaching documentation; use data to inform retention initiatives.

Skills

Academic advising

Student coaching

Case management

Relationship building

Data entry & documentation

Education

Bachelor’s degree in education/counseling/psychology

Bachelor’s degree in education/business

Tools

Banner

PeopleSoft

Job description

Pacific Oaks College and Children's School in Pasadena, CA seeks a Student Success Coach to provide advising, coaching, and case management for a defined student caseload. You will aid with academic planning, course registration, progression, and navigating campus processes to remove barriers to completion.

The role emphasizes proactive outreach, individualized plans, and collaboration with faculty and campus partners to promote persistence and degree attainment.