Student Success Coach: Guiding Students to Graduation

Coker-University; Hartsville (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Coker University in Hartsville, SC, is seeking a Student Success Coach to guide incoming and continuing students toward their academic goals. You will provide coaching, advisement, and proactive outreach to support student progression and engagement on campus.

The role involves collaborating with multiple campus offices, coordinating programs, and helping students navigate registration, financial aid, and related services while maintaining thorough records and contributing to orientation and

Responsibilities

• Counsels, advises, and supports assigned students from enrollment through graduation
• Monitors progress of students in caseload with check-ins, scheduled meetings, and proactive outreach and communication
• Responds to students' questions, concerns, and needs
• Builds meaningful, supportive relationships with students to foster a sense of connection and help them pursue their academic, personal, and career goals
• Conducts academic coaching through individual or group sessions that help students assess their own performance and develop academic success plans
• Assists students with processes related to registration, financial aid, student accounts, and other related topics, as needed
• Tracks assigned students' progress to ensure academic progression
• Maintains accurate notes and records of student interactions in student success platforms and tracking systems
• Plans and conducts programming for students related to student success
• Assists with the planning and implementation of summer orientation and new student welcome week activities
• Collaborates with other departments and services to understand processes, systems, and services and to resolve student issues
• Monitors early-warning systems, in order to maximize proactive detection and interception of potential student withdrawal
• Ensures effective outreach to students in a timely manner for important information (registration dates, drop/add, etc.)
• Identifies at-risk students and connects them to campus resources
• Works closely with other offices (academic advisors, athletics) to promote engagement and retention of students who have been identified as being at-risk for disengagement and attrition
• Assists with weekend and evening events such as orientation, welcome week, move-in, etc.
• Provides transportation for students to Coker events using University-owned vehicles
• Other duties as assigned

Job description

Coker University in Hartsville, SC, is seeking a Student Success Coach to guide incoming and continuing students toward their academic goals. You will provide coaching, advisement, and proactive outreach to support student progression and engagement on campus.

The role involves collaborating with multiple campus offices, coordinating programs, and helping students navigate registration, financial aid, and related services while maintaining thorough records and contributing to orientation and