Student Success Case Manager & Job Coach

University at Buffalo; Buffalo (NY); On-site; USD 55,000 - 57,000; Full time

Job summary

Buffalo Educational Opportunity Center (BEOC) seeks a dedicated Case Manager to provide comprehensive case management and job coaching within the Buffalo Build Skilled Trades Pre-Apprenticeship Program and other workforce initiatives. The role partners with students, housing, healthcare and job placement partners to empower participants toward personal and professional goals.

The ideal candidate brings strong interpersonal skills, advocacy mindset, and experience in coordinating resources for

Qualifications

• Bachelor’s degree in Social Work, Education, Psychology or related field with 2 years of case management or job coaching.
• Knowledge of social services systems and community resources.
• Cultural competence and ability to work with diverse populations.
• Proficiency with Microsoft Office and student information systems.
• Evening and weekend hours required.
• Class D driver’s license or ability to meet transportation requirements.
• Equivalent combination of education and experience.

Responsibilities

• Conduct assessments and develop individualized case plans in collaboration with students and stakeholders.
• Facilitate workshops and group sessions on personal development and independence topics.
• Assist students in job readiness, including resume building and interview skills.
• Provide on-the-job support and coaching for workforce integration.
• Monitor and guide students' career progression.

Skills

Case management

Job coaching

Interpersonal skills

Advocacy

Empathy

Microsoft Office

Student information systems

Education

Bachelor’s degree

Master’s degree

Tools

None

Job description

Buffalo Educational Opportunity Center (BEOC) seeks a dedicated Case Manager to provide comprehensive case management and job coaching within the Buffalo Build Skilled Trades Pre-Apprenticeship Program and other workforce initiatives. The role partners with students, housing, healthcare and job placement partners to empower participants toward personal and professional goals.

The ideal candidate brings strong interpersonal skills, advocacy mindset, and experience in coordinating resources for