Student Success Case Manager & Career Coach

University at Buffalo; Town of Amherst (NY); On-site; USD 55,000 - 57,000; Full time

Job summary

The University at Buffalo through BEOC seeks a Case Manager to provide comprehensive case management and job coaching. You will work with students in the Buffalo Build Skilled Trades Pre-Apprenticeship Program and related workforce programs to empower success.

The role emphasizes advocacy, collaboration with community partners, and ensuring students achieve personal and professional goals. Evening/weekend hours and valid driver's license are required.

Qualifications

• Bachelor's degree in Social Work, Education, Psychology or related field with 2 years of directly related experience in case management or job coaching.
• Knowledge and strong understanding of social services systems and community resources.
• Cultural competence and the ability to build rapport with diverse populations.
• Proficiency with technology including Microsoft Office Suite and student information systems.
• Evening and weekend hours required.
• A valid Class D driver's license or ability to meet transportation requirements.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Conduct thorough assessments and develop individualized case plans with students and stakeholders.
• Facilitate workshops and group sessions on personal development and independence topics.
• Assist students in job readiness, including resume building and interview skills.
• Provide on-the-job support and coaching to help students integrate into the workforce.
• Monitor and track students' job performance and provide ongoing career guidance.

Skills

Interpersonal skills

Advocacy

Collaboration

Technology literacy

Education

Bachelor's degree in Social Work / Education / Psychology

Master's degree in related field (preferred)

Tools

Microsoft Office Suite

Student Information Systems

Job description

The University at Buffalo through BEOC seeks a Case Manager to provide comprehensive case management and job coaching. You will work with students in the Buffalo Build Skilled Trades Pre-Apprenticeship Program and related workforce programs to empower success.

The role emphasizes advocacy, collaboration with community partners, and ensuring students achieve personal and professional goals. Evening/weekend hours and valid driver's license are required.