Student Success Case Manager & Job Coach

State University of New York at Buffalo; Buffalo (NY); On-site; USD 55,000 - 57,000; Full time

Job summary

Buffalo Educational Opportunity Center (BEOC) in Buffalo seeks a Case Manager to provide comprehensive case management and job coaching within the Buffalo Build Skilled Trades Pre-Apprenticeship Program and related workforce development initiatives.

You will assess students, develop individualized plans, lead workshops on personal development, assist with resume and interview prep, provide on-the-job coaching, and track outcomes to support career advancement.

Qualifications

• Bachelor’s degree in Social Work, Education, Psychology or related field with 2 years of directly related experience in case management or job coaching.
• Knowledge and understanding of social services systems and community resources.
• Proficiency with technology including Microsoft Office Suite and student information systems.

Responsibilities

• Conduct thorough assessments and develop individualized case plans in collaboration with students, community agencies and other stakeholders (housing, healthcare, legal, job placement, etc.).
• Facilitate engaging workshops and group sessions for students on personal development topics such as budgeting, time management, and problem solving.
• Assist students in job readiness preparation, including resume building, interview skills, and job search strategies.
• Provide students with on-the-job support and coaching to help them integrate into the workforce.
• Monitor and track students’ job performance and provide ongoing guidance for career advancement.

Skills

Interpersonal skills

Advocacy

Empathy

Organizational skills

Education

Bachelor’s degree in Social Work, Education, Psychology or related field

Master’s degree in Social Work, Education, Student Personnel, Psychology or related field

Tools

Microsoft Office Suite

Student Information Systems

Job description

Buffalo Educational Opportunity Center (BEOC) in Buffalo seeks a Case Manager to provide comprehensive case management and job coaching within the Buffalo Build Skilled Trades Pre-Apprenticeship Program and related workforce development initiatives.

You will assess students, develop individualized plans, lead workshops on personal development, assist with resume and interview prep, provide on-the-job coaching, and track outcomes to support career advancement.