Student Success Assistant

Oklahoma City Community College; Oklahoma City (OK); On-site; USD 12,398 - 16,531; Part time

Job summary

Oklahoma City Community College is seeking a Student Success Assistant to assist students with SSA assignments and appointment scheduling. This student employee role is part of the FWSP/STEP program and requires enrollment in a minimum course load as described.

You will handle calls, support advising staff, and help maintain confidential student records in a campus office setting.

Qualifications

• Must be a current OCCC student enrolled in a minimum of 6 hours for the Fall or Spring semester or enrolled in a minimum of 3 hours for the Summer semester.

Responsibilities

• The Student Success Assistant will be responsible for answering calls and assisting students with SSA assignments and appointment scheduling.

Job description

Please see Special Instructions for more details.

Applicants are to thoroughly complete the online application and attach the following required documents: resume

Applicants who do not attach the required documents will not be considered for the position.

For application assistance, please contact Human Resources at [phone], Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Position Information

Position Information (Default Section)

Classification Title

Classification Title Student Employment Program (FWSP/STEP)

Working Title

Working Title Student Success Assistant

Datatel Position ID COUN8FEDWORK0A / COUN9STEPEPG1A

Annual Hours

Annual Hours As needed or assigned not to exceed 25 hours per week.

Placement Range

Placement Range $10.00

Position Type

Position Type Student Employee

Job Category

Job Category Student

General Description

The Student Success Assistant will be responsible for answering calls and assisting students with SSA assignments and appointment scheduling.

Reports To

Reports To Administrative Assistant - Student Success Advising

What position(s) reports to this position?

None

Must be a current OCCC student enrolled in a minimum of 6 hours for the Fall or Spring semester
or
enrolled in a minimum of 3 hours for the Summer semester.

Required Knowledge, Skills & Abilities

Positive interpersonal skills.
Effective written and oral communication skills.
Demonstrate ability to complete tasks with attention to accuracy and detail.
Demonstrate ability to manage multiple priorities.
Punctual and reliable.
Maintain a professional attitude and confidentiality regarding matters of students’ personal and
academic information.
Exhibit appropriate professional behaviors to staff, students and others.

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS :
Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.

2. PHYSICAL ACTIVITIES :
This position requires the person to frequently move about the Records Office and the OCCC campus.

This position requires the person to frequently communicate with and listen to students, faculty, staff, administration, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.

This position requires the person to frequently remain in a standing and stationary position.

This position requires the person to frequently operate a computer, other office machinery, and mobile devices to perform the essential functions of the position.

This position requires the person to frequently operate equipment that involves repetitive motions of hands, wrists, and/or fingers.

This position requires the person to use upper and lower body to exert force up to 10 pounds to grasp or lift materials or equipment.

This position requires the person to frequently position self to grasp, move, or lift materials or equipment.

This position requires the person to frequently position self to access materials that may be above head or at ground level.

3. VISUAL ACUITY :
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

4. WORKING CONDITIONS :
This position performs the essential functions in an indoor, office setting.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you a current OCCC student enrolled in a minimum of 6 hours for the Fall or Spring semester or enrolled in a minimum of 3 hours for Summer semester? OR Are you a current OCCC student with a Federal Work Study award?
  • Yes
  • No
• * Have you attached all required documents?
  • Yes
  • No