Writing Center Receptionist - Student

Oklahoma City Community College; Oklahoma City (OK); On-site; USD 11,000 - 16,000; Part time

Job summary

Oklahoma City Community College (OCCC) seeks a part-time Student Employee to serve as a receptionist in the Writing Center. The position supports visitors, performs clerical tasks in Excel and email, and assists with tutoring coordination.

Applicants must be current OCCC students (6+ hours Fall/Spring or 3+ hours Summer) or have a Federal Work Study award. Hours up to 25 per week, flexible scheduling, and a campus-based work environment are provided.

Qualifications

• Knowledge of general office practices and procedures.
• Knowledge of customer service principles and techniques.
• Knowledge of computer applications including Microsoft Office, particularly Excel, Outlook, and Word.
• Knowledge of basic office equipment operation, including computers, printers, and multi-function devices.
• Knowledge of record-keeping and data entry practices.
• Strong customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Organizational and time management skills with the ability to prioritize multiple tasks.
• Ability to operate office equipment and standard software applications.
• Ability to maintain confidentiality of student and college information.
• Ability to provide professional and courteous assistance to students, faculty, staff, and visitor.
• Ability to maintain a welcoming and professional reception area.
• Ability to follow established procedures, policies, and instructions.
• Ability to maintain regular and reliable attendance.

Responsibilities

• Maintain a professional workstation suitable for a college environment.
• Sign students in and out of the Writing Center using the client tracking software.
• Perform clerical duties such as answering the phone, data entry in Excel, and sending emails.
• Provide excellent customer service and problem solving.
• Maintain a running list of students waiting for tutoring and assign tutors to students.
• Promote tutoring upon each visit.
• Assist faculty and students in the use of computers and learning materials.
• Assist with maintenance of student records for the Writing Center and its support functions.
• Provide basic troubleshooting and cleaning for computers in Writing Center.
• Perform other duties as needed.

Skills

General office practices

Customer service

Microsoft Office (Excel, Outlook, Word

Office equipment operation

Record-keeping & data entry

Verbal & written communication

Time management

Confidentiality

Professional reception

Follow procedures

Attendance

Tools

Excel

Outlook

Word

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at [phone], Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Please see Special Instructions for more details.

Position Information

Position Information (Default Section)

Classification Title

Classification Title Student Employment Program (FWSP/STEP)

Working Title

Datatel Position ID AEHD8FEDWKST1A / AEHD9AEHSTEP1A

Annual Hours

Annual Hours As needed or assigned not to exceed 25 hours a week.

Placement Range

Placement Range $10.00

Position Type

Position Type Student Employee

Job Category

Job Category Student

General Description

This individual will serve in a receptionist role. They will assist visitors as they arrive and while they work in the computer area. They will provide clerical services for the supervisor.

Reports To

What position(s) reports to this position?

None

Must be a current OCCC student enrolled in a minimum of 6 hours for the fall or spring semesters or enrolled in a minimum of 3 hours for the summer.
or
Current OCCC Student with a Federal Work Study Award

Required Knowledge, Skills & Abilities

• Knowledge of general office practices and procedures
• Knowledge of customer service principles and techniques
• Knowledge of computer applications including Microsoft Office, particularly Excel, Outlook, and Word
• Knowledge of basic office equipment operation, including computers, printers, and multi-function devices
• Knowledge of record-keeping and data entry practices
• Strong customer service and interpersonal skills
• Effective verbal and written communication skills
• Organizational and time management skills with the ability to prioritize multiple tasks
• Ability to operate office equipment and standard software applications
• Ability to maintain confidentiality of student and college information
• Ability to provide professional and courteous assistance to students, faculty, staff, and visitor
• Ability to maintain a welcoming and professional reception area
• Ability to follow established procedures, policies, and instructions
• Ability to maintain regular and reliable attendance

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS :
Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.
2. PHYSICAL ACTIVITIES :
This position requires the person to frequently move about the center to assist students and perform the essential functions of the position.
This position requires the person to frequently communicate with and listen to students, faculty, and staff to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
3. VISUAL ACUITY :
This position requires the person to view a computer multiple hours in a day.They are asked to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS
This position performs the essential functions in an indoor center, classroom, or office setting.

Preferred Qualifications

2 years experience in a customer service role

Required Training

Work Hours

This position offers up to 25 hours per week. Scheduling is flexible according to the Writing Center's needs, Monday through Saturday.

Department

Department Division of Arts, English & Humanities

Job Open Date

Job Open Date 06/22/2026

Job Close Date

Open Until Filled No

HR Contact

Special Instructions to Applicants

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at [phone], Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Posting Number

Posting Number Student, Work Study, Temporary_0402946

Job Duties

Job Duties (Position Specific)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

• Maintain a professional workstation suitable for a college environment.
• Sign students in and out of the Writing Center using the client tracking software.
• Perform clerical duties such as answer the phone, operate Excel for data entry, and send/reply to emails.
• Provide excellent customer service: genuine care for the job, attention to detail, job knowledge, and problem solving.
• Maintain a running list of students waiting for tutoring and assign tutors to students.
• Promote tutoring upon each visit.
• Assist faculty and students in the use of computers and various learning materials.
• Assist with maintenance of student records for the Writing Center and all its support functions.
• Provide basic troubleshooting and cleaning for computers in Writing Center.
• Other duties as needed.

Job Duties (Safety / Policy & Procedures)

• Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.
• Contribute to a safe educational & working environment.
• Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
• Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.
• Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you a current OCCC student enrolled in a minimum of 6 hours or more for the Fall or Spring semester or enrolled in a minimum of 3 hours for the Summer semester?
  • Yes
  • No
• * Are you a current OCCC student with Federal Work Study Award?
  • Yes
  • No
• * Have you attached all required documents?
  • Yes
  • No