Financial Aid Student Assistant

Oklahoma City Community College; Oklahoma City (OK); On-site; USD 12,000 - 15,000; Full time

Job summary

Oklahoma City Community College is seeking a Financial Aid Student Assistant to support the Financial Aid Office front counter and receptionist. You will receive forms, distribute materials, and provide general information about the financial aid process.

You will assist in developing and maintaining individual student files, help with the centralized filing system, and support data entry and reporting tasks. Work hours are aligned with the Financial Aid Office schedule.

Qualifications

• Positive human relations/customer service skills
• Ability to complete tasks with attention to accuracy and detail
• Ability to effectively communicate both verbally and in a written format
• Basic computer skills

Responsibilities

• Assist current and prospective students by receiving and accepting financial aid documents.
• Provide general information about the financial aid process.
• Assist in the development and maintenance of individual student files.
• Assist with the centralized scanning and filing system of the Financial Aid Office.
• Answer financial aid main telephone line to assist students with questions.

Skills

Customer service

Attention to detail

Verbal & written communication

Basic computer skills

Job description

Position Information

Position Information (Default Section)

Classification Title

Classification Title Student Employment Program (FWSP/STEP)

Working Title

Datatel Position ID SFAS8FEDWOST0A / SFAS9STEPROG0A

Annual Hours

Annual Hours As needed or assigned not to exceed 25 hours per week.

Placement Range

Placement Range $10.00

Position Type

Position Type Student Employee

Job Category

Job Category Student

General Description

The Financial Aid Student Assistant position is assigned to assist the Financial Aid Office front counter staff and receptionist to help students or prospective students by receiving forms, distributing forms, and providing general information about the financial aid process.
The Financial Aid Student Assistant position is responsible for assisting in the development and maintenance of individual student files, assisting with Financial Aid Office centralized filing system, assisting the Financial Aid Advisors with collection of data needed for reporting purposes and for data entry functions.

Reports To

What position(s) reports to this position?

None

Current OCCC student enrolled in a minimum of 6 credit hours for the fall or spring term or 3 credit hours for the summer term.
OR
Current OCCC student with a Federal Work Study award enrolled in a minimum of 6 credit hours for the fall or spring term or 3 credit hours for the summer term.

Required Knowledge, Skills & Abilities

Positive human relations/customer service skills
Ability to complete tasks with attention to accuracy and detail
Ability to effectively communicate both verbally and in a written format
Basic computer skills

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS :
Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.
2. PHYSICAL ACTIVITIES :
This position requires the person to frequently communicate with and listen to students, administration, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.
This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
3. VISUAL ACUITY :
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS :
This position performs the essential functions in an indoor, office setting.

Preferred Qualifications

Clerical experience

Required Training

Compliance training as assigned by institution

Work Hours

Work hours will be arranged during normal Financial Aid Office Hours:
Mon – Thurs 8:00 a.m. – 6:00 p.m.
Fri 8:00 a.m. – 5:00 p.m.

Department

Department Stu FA Sup Serv Admin

Job Duties

Job Duties (Position Specific)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Job Duties (Duties Assignment Statement)

Assist current and prospective students by receiving and accepting financial aid documents.
Provide general information about the financial aid process.
Assist in the development and maintenance of individual student files.
Assist with the centralized scanning and filing system of the Financial Aid Office.
Answer financial aid main telephone line to assist students with questions.

Job Duties (Safety / Policy & Procedures)

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.
Contribute to a safe educational & working environment.
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.
Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you a current OCCC student enrolled in a minimum of 6 credit hours for the Fall or Spring semester or enrolled in a minimum of 3 credit hours for the Summer semester. OR Current OCCC student with a Federal Work Study award?
  • Current OCCC student enrolled in a minimum of 6 credit hours for the Fall or Spring semester or enrolled in a minimum of 3 credit hours for the Summer semester.
  • Current OCCC student with a Federal Work Study award.
  • None of the above.
• * Have you attached all required documents?
  • Yes
  • No