Student Success & Advising Coordinator

sju; Philadelphia (Philadelphia County); On-site; USD 45,000 - 47,000; Full time

Job summary

Saint Joseph's University is seeking an Advising Coordinator to support the Undergraduate Advising Support team on the Philadelphia and Lancaster campuses. The role includes managing advising communications, registration initiatives, and student outreach to ensure timely, accurate information for students.

You will assist with calls, emails, and drop-ins during peak registration periods, help plan first-year and transfer orientations, and maintain advising digital resources across campuses.

Qualifications

• Bachelor's degree required.
• Excellent interpersonal and communication skills for diverse populations.
• Proven ability to prioritize tasks and manage multiple projects with strong attention to detail.
• Demonstrated critical thinking, initiative, and problem solving skills.
• Strong interest in and ability to learn and adapt to new technologies.
• Proficient with SIS/CRM software and MS Office/Google Suite.

Responsibilities

• Manage and curate content for the Advising website, ensuring accuracy and usability.
• Coordinate student outreach and create instructional multimedia materials (e.g., tutorials) using Canva/Panopto.
• Collaborate with Registrar's Office on advising communications, deadlines, policies, and processes.
• Coordinate advising resources for faculty advisors and campus partners, including newsletters and toolkits.
• Assist with orientation planning for New Students and registration sessions.
• Provide day-to-day administrative support and supervise student peers.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Critical thinking

Problem solving

Learn new technologies

Education

Bachelor's degree

Degree in communication/marketing/English or related field preferred

Tools

Student Information System

Slate or other CRM

Qualtrics

Website CMS

Microsoft Office

Google Suite

Job description

Saint Joseph's University is seeking an Advising Coordinator to support the Undergraduate Advising Support team on the Philadelphia and Lancaster campuses. The role includes managing advising communications, registration initiatives, and student outreach to ensure timely, accurate information for students.

You will assist with calls, emails, and drop-ins during peak registration periods, help plan first-year and transfer orientations, and maintain advising digital resources across campuses.