Advising Coordinator

Saint-Joseph; Philadelphia (Philadelphia County); On-site; USD 45,000 - 47,000; Full time

Job summary

Saint Joseph’s University is seeking an Advising Coordinator to support the Undergraduate Advising Support team on the Philadelphia and Lancaster campuses. You will manage advising communications, registration initiatives, and student outreach to ensure timely, accurate information.

The role also includes assisting with student calls, emails, and drop-ins during high-volume periods. Responsibilities include coordinating content for advising resources, partnering with the Registrar’s Office, and

Qualifications

• Bachelor’s degree required.
• Strong communication and interpersonal skills.
• Ability to prioritize tasks and manage multiple projects with high attention to detail.
• Proficiency with SIS, CRM systems (e.g., Slate), Qualtrics, CMS, MS Office and Google Suite.

Responsibilities

• Manage and curate Advising website content to keep information accurate and user-friendly.
• Coordinate student outreach, social media plans, and instructional materials using Canva/Panopto.
• Collaborate with Registrar’s Office on advising communication strategies and deadlines.
• Coordinate orientation and registration initiatives for New Student orientation and first-year registration on Hawk Hill and Lancaster campuses.
• Prepare reports for academic planning and registration management; develop advising materials for faculty advisers.

Skills

Interpersonal communication

Project management

Organizational skills

Critical thinking

Problem solving

Tech adaptability

MS Office

Education

Bachelor's degree

Tools

SIS

Slate CRM

Qualtrics

CMS

MS Office

Google Suite

Job description

Position Title:Advising CoordinatorTime Type:Full timePosition Summary and Qualifications:The Advising Coordinator provides essential operational and programmatic support for the Undergraduate Advising Support team on both the Philadelphia and Lancaster campuses. This position assists with advising communications, registration initiatives, and student outreach, ensuring that students receive consistent, accurate, and timely information and support. Also assists with student calls, emails, and drop-ins during high-volume registration periods. The Coordinator assists with planning and implementing first-year and transfer student orientation and managing advising-related digital/web resources.Note to applicants: Please submit a resume, coverletter, and the contact information for three professional references. All attachments should be uploaded into the \"Resume/CV and Support Materials\" field. Do not submit your application without all three documents attached.\"Essential Duties and Responsibilities:Communication & OutreachManage and curate content for the Advising website, ensuring all information is accurate, timely, and user-friendly.Coordinate student outreach efforts, including the management of social media plans and the creation of instructional multimedia materials (e.g., registration tutorials, explainer videos) using tools such as Canva and Panopto.Collaborates with the Registrar’s Office to develop advising communication strategies to keep students informed of critical deadlines, academic policies, and registration processes.Coordinate and maintain advising communications and resources for faculty advisors and campus partners, including the Faculty Advisor Newsletter, Advisor Toolkit, and other advising materials.Orientation & Registration InitiativesAssist with the planning and coordination of the academic component of New Student orientation on Hawk Hill and the Lancaster campus and first-year student registration.Facilitate student registration preparation workshops and coordinate orientation advising sessions in partnership with academic departments.Assist in the development and dissemination of student reports to support academic planning and registration management.Create materials to assist faculty advisors in facilitating registration sessions and zoom rooms.Advising Operations & Administrative SupportAssist with the day-to-day administration of the Advising OfficeManage the hiring of student peer advisors and provide daily supervision and training.Participate in special projects and administrative initiatives as needed to support undergraduate advising goals.Maintain advising materials for all SJU academic programs, ensuring consistency across the institution.Serve as a point of contact (drop-ins, email, and calls) for general advising and registration-related inquiries, providing support to students during high-volume registration periods and peak academic cycles.Collaborate with academic departments to coordinate faculty advisor assignments.Minimum Qualifications:Bachelor’s degree required.Excellent interpersonal and communication skills, with the ability to interact effectively and collaboratively with diverse populations.Proven ability to prioritize tasks, manage multiple projects, and strong organizational skills with a high level of attention to detail.Demonstrated critical thinking, initiative, and problem solving skills.Strong interest in and ability to learn and adapt to new technologies. Demonstrated proficiency in software programs including Student Information System, Slate or other CRM, Qualtrics, website content management systems, Microsoft Office (Word, Excel, PowerPoint) and Google Suite.Preferred Qualifications:Degree in communication, marketing, English, or related fields preferredDemonstrated experience designing, writing, and disseminating communication materials, including social media content for diverse audiences.Physical Requirements and/or Unusual Work Hours:Some weekend and evening work is required to support campus events, including but not limited to Admissions Open House events, New Student Orientations, First Year Student Registration, and Admitted Students Day. Occasional travel to the Lancaster campus may be required.Pay Transparency:The estimated pay range for this position is $45,000-$47,000 annually. Offered salary will be commensurate with work experience and educational background. Click here to learn more about the University's approach to pay and benefits transparency.Notice to Out of State Applicants:Saint Joseph’s University may only consider applicants from Pennsylvania, New Jersey, New York (not including New York City zip codes), and Delaware (Delaware residents must regularly be present for over 50% of work time on an SJU campus).Saint Joseph’s University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about – and to make a positive contribution to – our mission. Saint Joseph’s University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOESaint Joseph’s University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail [e-mail], visit Campion Student Center suite 243, or call 610-660-1145. To learn more about the University’s Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University’s response to reports and/or formal complaints, please visit www.sju.edu/titleix . Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights .Applicant Information & DisclosuresPlease review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX.Pay Transparency & Benefits OverviewRead more about the university's approach to pay and benefits transparency .