Student Financial Aid Advisor

University of Saint Joseph; West Hartford (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

The University of Saint Joseph is seeking a Financial Aid Counselor to assist with implementing financial aid programs and to guide students and families through the aid process, helping them understand options to cover tuition and related costs.

The role includes preparing aid packages, verifying eligibility, counseling on financing options, and supporting outreach at events. Strong organizational and communication skills, plus a commitment to confidentiality, are essential.

Qualifications

• Bachelor’s degree required.
• Experience with financial aid and financial aid systems strongly preferred.
• Knowledge of PowerFAIDS financial aid management system preferred.
• Knowledge of government and private resources for funding a college education a plus.
• Experience in higher education a plus.

Responsibilities

• Prepares financial aid packages, performs verifications, and provides counseling regarding financing options for assigned student populations.
• Works directly with new students concerning available financial assistance to pay for tuition and loan repayment.
• Counsels’ students concerning loan default prevention initiatives, debt education, and financial literacy programs.
• Assist the Director in oversight of the Tuition Exchange program.
• Imports and exports ISIR files (FAFSA’s).
• Assists with communicating information concerning external scholarship opportunities.
• Accurately enters aid-related information and data, tracks document and records, and maintains files in accordance with Office procedures.
• Responds to routine requests for information regarding the Office of Student Financial Services, including programs and events sponsored by the Office, and refers complex requests to appropriate staff for follow up.
• Represents the Office of Student Financial Services at events, including occasional evening and weekend events, such as, but not limited to, recruitment events, information sessions, and career fairs.
• Responsible for ensuring an environment of confidentiality surrounding sensitive, private, financial documents and data.

Skills

Customer service

Attention to detail

Communication skills

Time management

Education

Bachelor's degree

Tools

PowerFAIDS

MS Office

Job description

The University of Saint Joseph is seeking a Financial Aid Counselor to assist with implementing financial aid programs and to guide students and families through the aid process, helping them understand options to cover tuition and related costs.

The role includes preparing aid packages, verifying eligibility, counseling on financing options, and supporting outreach at events. Strong organizational and communication skills, plus a commitment to confidentiality, are essential.