Student Success & Academic Coaching Coordinator

Daemen College; Town of Amherst (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Tuition waiver

Generous paid time off

Job summary

Daemen University in Amherst, NY is seeking a Coordinator to support the Office of Academic Success & Engagement. The role focuses on coordinating academic coaching operations, communications, and program development to foster student success.

The position encompasses onboarding, payroll coordination, records management, workshop facilitation, and collaboration with faculty. It is a full-time, ten-month, hourly (non-exempt) role with a comprehensive benefits package.

Qualifications

• Bachelor's degree required; master's preferred for higher education roles.
• minimum three years in higher education or related field.
• ability to maintain confidentiality and communicate professionally.

Responsibilities

• Assist day-to-day administration of academic coaching operations for 80–125 coaches per semester.
• Support hiring, training, onboarding, and compliance documentation.
• Assist payroll review and discrepancy follow-up for academic coaches.
• Maintain accurate records, databases, and operational docs.
• Develop student success workshops and collaborate with faculty and staff.
• Oversee social media content marketing for AS&E services and events.
• Contribute to assessment reports on participation and utilization.
• Promote inclusive, student-centered programming and engage campus partners.

Skills

Communication

Written skills

Public speaking

Google Workspace

Confidentiality

Cross-cultural awareness

Self-starter

Execution focus

Attention to detail

Time management

Education

Bachelor's degree

Master's degree preferred

Tools

Google Workspace

Job description

Daemen University in Amherst, NY is seeking a Coordinator to support the Office of Academic Success & Engagement. The role focuses on coordinating academic coaching operations, communications, and program development to foster student success.

The position encompasses onboarding, payroll coordination, records management, workshop facilitation, and collaboration with faculty. It is a full-time, ten-month, hourly (non-exempt) role with a comprehensive benefits package.