Academic Success & Engagement Coordinator

Daemen University; Buffalo (NY); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Health insurance (2 plans: HSA or copá

Dental insurance

Vision insurance

8% employer retirement contribution

Fully paid long term disability

Tuition waiver for employees and their

Generous time off

Job summary

Daemen University in Buffalo, NY seeks a Coordinator to provide operational support for the Office of Academic Success & Engagement (AS&E). You will assist with daily administration of academic coaching for 80–125 coaches, coordinate hiring/training, support payroll and documentation, and maintain records and reporting.

You will develop student success workshops and liaise with faculty on referrals. The role emphasizes collaboration with campus partners to promote engagement, persistence, and

Qualifications

• Bachelor's degree required; Master's degree in Higher Education Administration or related field preferred.
• Minimum three years experience in higher education or related field.
• Demonstrated commitment to supporting students' academic growth and success.
• Strong writing and oral presentation skills in a variety of settings.
• Proficient with Google Workspace and other computer skills.
• Ability to work with diverse student populations and maintain confidentiality.
• Detail-oriented, execution-focused, and able to improve current systems.
• Daytime hours with occasional evenings during onboarding.

Responsibilities

• Assist with day-to-day administration and operations of academic coaching serving 80-125 coaches each semester.
• Support hiring, training, onboarding, and communications for new and returning coaches, including documentation and compliance.
• Assist with payroll processing for academic coaches and reconcile discrepancies.
• Maintain accurate records, databases, and operational documentation.
• Develop and facilitate student success workshops and educational programs.
• Coordinate with faculty regarding Academic Coaching referrals.
• Promote coach growth through resources and development opportunities.
• Collaborate with faculty and campus partners to promote student success and engagement.
• Oversee social media content marketing for AS&E services and initiatives.
• Contribute to assessment efforts and prepare reports on participation and utilization.
• Promote inclusive, student-centered programming; support program initiatives and projects.

Skills

Writing skills

Oral presentation

Communication with students

Discretion

Team collaboration

Detail-oriented

Self-starter

Education

Bachelor's degree

Master's degree (preferred)

Tools

Google Workspace

Job description

Daemen University in Buffalo, NY seeks a Coordinator to provide operational support for the Office of Academic Success & Engagement (AS&E). You will assist with daily administration of academic coaching for 80–125 coaches, coordinate hiring/training, support payroll and documentation, and maintain records and reporting.

You will develop student success workshops and liaise with faculty on referrals. The role emphasizes collaboration with campus partners to promote engagement, persistence, and