Student Success & Academic Coaching Coordinator

Daemen University; Town of Amherst (NY); On-site; USD 34,440 - 45,460; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan with employer match

Long-term disability

Tuition waiver for employees

Paid time off

Job summary

Daemen University in Town of Amherst, NY, seeks a Coordinator to provide operational support for the Office of Academic Support & Engagement (AS&E). You will help administer coaching programs, assist with hiring, onboarding, payroll, and records, and develop student success workshops.

You will collaborate with faculty and campus partners to promote engagement, persistence, and academic confidence, while supporting AS&E initiatives and social media efforts.

Qualifications

• Bachelor's degree required; Master's preferred.
• Demonstrated commitment to supporting students' academic growth and development.
• Strong writing and oral presentation skills; effective communication with diverse stakeholders.

Responsibilities

• Assist with day-to-day administration and operations of academic coaching for 80–125 coaches each semester.
• Support hiring, training, onboarding, and compliance for new and returning coaches.
• Assist with payroll processing, payroll punches, and discrepancy follow-up.
• Maintain accurate program records, databases, and operational documentation.
• Develop and facilitate student success workshops and educational programs.
• Serve as liaison with faculty regarding academic coaching referrals.
• Promote coach growth through resources and professional development.
• Collaborate with faculty and campus partners to promote student success and engagement.
• Oversee social media content marketing for AS&E services and initiatives.
• Contribute to assessment efforts and reporting on participation and utilization.
• Promote inclusive, student-centered programming; support the Director of AS&E on initiatives.

Skills

Student support

Communication skills

Confidentiality

Writing skills

Oral presentation

Google Workspace

Cultural awareness

Self-motivation

Execution oriented

Detail oriented

Education

Bachelor's degree

Master's degree in Higher Education Administration or related field

Tools

Google Workspace

Job description

Daemen University in Town of Amherst, NY, seeks a Coordinator to provide operational support for the Office of Academic Support & Engagement (AS&E). You will help administer coaching programs, assist with hiring, onboarding, payroll, and records, and develop student success workshops.

You will collaborate with faculty and campus partners to promote engagement, persistence, and academic confidence, while supporting AS&E initiatives and social media efforts.