Student Services Supervisor — Hybrid Front Desk

University of California, Davis; Davis (CA); Híbrido; USD 44.000 - 73.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Dental & vision coverage

Retirement plans

Paid time off

Parental leave

Resumo da vaga

The University of California, Davis is seeking a Student Services Officer within the Office of the University Registrar to oversee Student Services and supervise up to 30 student assistants. You will recruit, train, and evaluate staff while ensuring secure, high-quality customer service at the front desk.

Reporting to the OUR supervisor, you will promote registration and enrollment programs, lead outreach efforts, and coordinate activities that enhance the student experience in a hybrid

Qualificações

• Experience recruiting, hiring, training and supervising student assistants.
• Customer service experience and strong interpersonal communication skills to work effectively in a team environment which includes complex challenging situations.
• Computer experience with Microsoft office suite and data analysis.
• Experience working in higher education, working with student academic services (admission, financial aid, student accounting, college deans, university departments).
• Experience implementing higher education rules and regulations.
• Experience/Skill working as part of a team by establishing and maintaining effective working relationships with peers, and accomplish office goals.
• Experience/Skill making independent decision in accordance with relative policies and procedures.

Responsabilidades

• 30% - Student Employee Coordination
• 25% - Advising & Customer Service
• 20% - Operations
• 20% - Program Support
• 5% - Cross-training/Other Duties as Assigned

Conhecimentos

Student staff supervision

Customer service

MS Office

Data analysis

Higher education experience

Interpersonal skills

Independent decision making

Formação

Bachelor's degree

Ferramentas

Ellucian Banner

Descrição da vaga

The University of California, Davis is seeking a Student Services Officer within the Office of the University Registrar to oversee Student Services and supervise up to 30 student assistants. You will recruit, train, and evaluate staff while ensuring secure, high-quality customer service at the front desk.

Reporting to the OUR supervisor, you will promote registration and enrollment programs, lead outreach efforts, and coordinate activities that enhance the student experience in a hybrid