Student Services Specialist I - Southeast Campus (Part – Time Regular)

PageUp People Limited; Nashville (TN); On-site; USD 24,000 - 29,000; Part time

Job summary

Nashville State Community College is seeking a Student Services Specialist I at Southeast Campus. This part-time regular front desk position serves as the first point of contact for new, continuing, and prospective students, guiding them through enrollment and services.

The role involves assisting with admissions, financial aid, and student records, plus coordinating appointments and document flow across campus to resolve issues and promote NSCC services.

Qualifications

• High school diploma.
• Minimum two years' customer service experience.
• Proficiency in basic computer software.

Responsibilities

• Greet and assist students, prospective students, and the public at the front desk.
• Provide information on admissions, financial aid, and student records.
• Assist with enrolling processes and directing inquiries to appropriate departments.
• Coordinate schedules, document dissemination, and feedback collection.

Skills

Customer service

Interpersonal skills

Computer proficiency

Education

High school diploma

Associate's degree or higher

Tools

Banner

Job description

Job no: 504868
Work type: Staff Full-Time, Staff Part-Time
Location: Nashville
Categories: Staff

Student Services Specialist I - Southeast Campus (Part - Time Regular)

POSITION SUMMARY This front desk position will be the first point of contact for new, continuing and prospective students. It is responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Processes student requests for enrollment services.

Assists students with using computer kiosks for admissions and financial aid services. Schedules appointments, coordinates access and distributes documents to other departments across campus. Helps facilitate the resolution of student issues. Captures, reports and evaluates feedback for services provided in each student interaction. Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.

REQUIRED QUALIFICATIONS High school diploma

Minimum two years' customer service experience

Proficiency in basic computer software

PREFERRED QUALIFICATIONS Associate's degree or higher

Two years' experience working in higher education

Multilingual, preferably in Spanish and/or Arabic

Experience with Banner

General knowledge of student services policies and procedures

KNOWLEDGE, SKILLS AND ABILITIES Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a varied community. Ability to work occasional weekends and evenings.

Rate of Pay: $23,809.50 - $28,571.40 depending on experience

Advertised: 14 Sep 2026 Central Daylight Time
Applications close: