Student Services Records Specialist

El Camino College; Torrance (CA); On-site; USD 59,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Sick leave

Retirement plan

Summer hours

Job summary

El Camino College is seeking a dedicated records and admissions technician to support student services in admissions, records, scholarships, and veterans benefits. The role emphasizes accurate data entry, form processing, and customer service.

This in-house opportunity is open to current El Camino College employees. The position requires training and supervising student workers, maintaining records, and communicating with colleges and agencies to verify status and provide timely information.

Qualifications

• Graduation from high school and three years of clerical experience involving frequent public contact.
• Modern office practices, procedures and equipment.
• Record-keeping techniques.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Oral and written communication skills.
• District organization, operations, policies and objectives.
• Interpersonal skills using tact, patience and courtesy.
• Basic mathematical skills.

Responsibilities

• Provide technical assistance and information to students regarding admissions and records, scholarships, veterans benefits or other assigned student services area.
• Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.
• Prepare and maintain records, reports, lists and files related to assigned function.
• Process applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms.
• Analyze and determine status of applications and forms; refer problems to supervisor for assistance and resolution; notify students of determination of need for additional information.
• Prepare and transmit correspondence for students, verifying student status and other information; respond to requests from other educational institutions and agencies involving the verification of student status and records.
• Operate a PC or computer terminal to update student records, input data, generate reports and verify student information; verify data for accuracy and completeness.
• Communicate with College personnel and representatives of community organizations, governmental agencies and educational institutions regarding assigned function.
• Operate office equipment including typewriter, calculator, copier and computer terminal.
• Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment.
• Train and provide work direction to student workers as assigned.
• Perform related duties as assigned.

Skills

Specialized clerical duties

Rules and policies interpretation

Office equipment operation

Written and oral communication

Independent work

Following directions

Record keeping

Team collaboration

Education

High school diploma or equivalent

Tools

Personal computer

Typewriter

Calculator

Copier

Job description

El Camino College is seeking a dedicated records and admissions technician to support student services in admissions, records, scholarships, and veterans benefits. The role emphasizes accurate data entry, form processing, and customer service.

This in-house opportunity is open to current El Camino College employees. The position requires training and supervising student workers, maintaining records, and communicating with colleges and agencies to verify status and provide timely information.