Student Services Front Office Administrator

Auburn University; Montgomery (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Auburn University at Montgomery seeks an Administrative Associate to support the Office of Central Advising. The role emphasizes front-office operations, scheduling, and managing phone and email communications while maintaining accurate records.

You will coordinate advising events, handle purchasing and reconciliation processes, and liaise with campus offices to promote student success. The position reports to the Director of Central Advising and is based in Montgomery, Alabama.

Qualifications

• High school diploma and two years clerical/administrative experience. Relevant education may be substituted for experience requirement.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Bachelor’s Degree and experience working in higher education or academic support services office.

Responsibilities

• Front-office Operations: manage welcoming front desk, administer daily office operations, schedule walk-in and scheduled advising, maintain student records, oversee phone and email inquiries, coordinate office supply inventory, and track maintenance requests.
• Enrollment & Retention Support: handle inquiries to advising emails, support enrollment and retention initiatives, and liaise between students, advisors, and departments to ensure efficient support.

Skills

Strong organizational skills

Strong problem-solving skills

Excellent verbal and written коммуника

Multitasking and prioritization

Customer service

Education

High School Diploma

Bachelor’s Degree

Tools

Microsoft Office Suite

Banner

Argos

Advisortrac

CRM Advise

Tigerbuy

Job description

Auburn University at Montgomery seeks an Administrative Associate to support the Office of Central Advising. The role emphasizes front-office operations, scheduling, and managing phone and email communications while maintaining accurate records.

You will coordinate advising events, handle purchasing and reconciliation processes, and liaise with campus offices to promote student success. The position reports to the Director of Central Advising and is based in Montgomery, Alabama.