Administrative Associate: Front Office & Advising

Auburn University at Montgomery; Montgomery (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

Auburn University at Montgomery is seeking an Administrative Associate to support Central Advising. The role focuses on front-office operations, scheduling appointments, handling phone and email inquiries, and maintaining accurate student records.

The position also coordinates advising events, purchases, and reconciliation processes, interfacing with campus offices to promote student success. It reports to the Director of Central Advising.

Qualifications

• High school diploma and two years clerical/administrative experience.
• Relevant education may be substituted for experience requirement.
• Bachelor’s Degree and experience in higher education or academic support services preferred.

Responsibilities

• Foster a welcoming front-office and manage student records.
• Oversee scheduling, walk-ins, and office operations with accuracy.
• Coordinate Central Advising events and liaise with Marketing and Conference Services.
• Process student forms, maintain records, and handle purchases and reimbursements.

Skills

Organizational skills

Problem solving

Communication skills

Multitasking

Interpersonal skills

Confidentiality

Education

High school diploma

Bachelor’s Degree (preferred)

Tools

MS Office

Banner

Argos

AdvisorTrac

CRM Advise

Tigerbuy

Job description

Auburn University at Montgomery is seeking an Administrative Associate to support Central Advising. The role focuses on front-office operations, scheduling appointments, handling phone and email inquiries, and maintaining accurate student records.

The position also coordinates advising events, purchases, and reconciliation processes, interfacing with campus offices to promote student success. It reports to the Director of Central Advising.