Student Services Front Desk Specialist — Part Time

Milan Institute; El Paso (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

PTO & holidays

On-Demand Pay

Referral bonus

RenewMD discounts

EAP

Professional development

Career advancement

Employee discounts

Job summary

With more than 40 years of experience, Milan Institute provides front desk support and campus operations for students, clients, and guests in El Paso. The Customer Service Specialist welcomes visitors, manages appointments, handles payments, and assists multiple departments to ensure a smooth campus experience.

This part-time hourly role emphasizes a professional, organized, and friendly approach, contributing to a positive learning environment for students and clients at the El Paso campus.

Qualifications

• Minimum one year of customer service, receptionist, administrative support, or front office experience.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office and general office technology.

Responsibilities

• Greet students, prospective students, visitors, vendors, and salon guests in a professional and welcoming manner.
• Answer and direct incoming telephone calls and respond to general inquiries.
• Schedule salon and clinic appointments while providing exceptional customer service.
• Check clients in and out for student salon and clinic services.
• Process client payments and maintain accurate cash handling procedures.
• Assist clients with retail product purchases and answer general service-related questions.
• Coordinate client flow to support an efficient student salon and clinic experience.

Skills

Customer service

Front desk

Microsoft Office

Communication skills

Education

High school diploma

Tools

CRM software

Student information systems

Job description

With more than 40 years of experience, Milan Institute provides front desk support and campus operations for students, clients, and guests in El Paso. The Customer Service Specialist welcomes visitors, manages appointments, handles payments, and assists multiple departments to ensure a smooth campus experience.

This part-time hourly role emphasizes a professional, organized, and friendly approach, contributing to a positive learning environment for students and clients at the El Paso campus.