Front Desk & Student Services Specialist

Santa Fe College; Gainesville (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

The International Center at Santa Fe College seeks an Administrative Support Specialist to staff the front desk and handle clerical tasks to ensure daily operations run smoothly. Position is hired through a temp agency partner and assigned to Santa Fe College.

The role supports international students and visitors, answers inquiries, routes calls, and helps coordinate events and student employees. Strong customer service and MS Office skills are essential.

Qualifications

• High School diploma or equivalent and two years of customer service experience.
• Basic computer skills and experience with MS Office, Word, and Excel.
• A criminal background check will be conducted.

Responsibilities

• Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors.
• Accepts, screens, and routes telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information.
• Assists current and prospective students and visitors by answering inquiries and referring to other departments/offices when needed.
• Oversees opening and closing duties of the International Center.
• Receives and processes departmental paperwork.
• Performs general office clerk duties and errands.
• Maintains supplies inventory and office equipment, such as printers, copiers, scanners, etc.
• Maintains the filing system.
• Creates, maintains, and enters information into databases.
• Assists in organizing and maintaining office common areas.
• Actively learns about immigration regulations and college procedures to help students when the supervisors are not available.
• Assists with coordinating events as necessary.
• Assists with coordination of student employees.
• Supports the different departments in the International Center.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

Skills

Customer service

MS Office

Data entry

Education

High School diploma or equivalent

Job description

The International Center at Santa Fe College seeks an Administrative Support Specialist to staff the front desk and handle clerical tasks to ensure daily operations run smoothly. Position is hired through a temp agency partner and assigned to Santa Fe College.

The role supports international students and visitors, answers inquiries, routes calls, and helps coordinate events and student employees. Strong customer service and MS Office skills are essential.