Front Desk Experience Specialist (Part-Time, Onsite)

Universal Technical Institute, Inc.; Houston (TX); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

401(k)

Paid time off

Paid sick leave

Tuition benefits

Medical/dental/vision

Life insurance

Paid holidays

Parental leave

Paid training

Job summary

Universal Technical Institute, Inc. in Houston seeks a Front Desk Coordinator to create a welcoming atmosphere for campus visitors and handle clerical duties.

You are the first point of contact for prospective students, families, and partners, delivering excellent service and fostering strong relationships. This part-time role offers a schedule of Mon-Thu 12:30 pm - 6:30 pm, Fri 11 am - 5 pm, with weekends and evenings as scheduled.

Qualifications

• High School diploma or GED required.
• Experience in in-person customer service or guest relations.
• Experience with multi-line phone system preferred.
• Knowledge of Microsoft Office.
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Bilingual skills a plus.

Responsibilities

• Greet visitors, register at the Front Desk, and direct visitors to appropriate staff.
• Answer all incoming lines promptly and route to the proper department.
• Provide excellent customer service to external and internal customers.
• Provide administrative support to Campus Visit & Event Supervisor, Campus Admissions Manager and other departments.
• Assist with campus events such as Open House, Orientation, Graduation, etc.

Skills

Customer service

Phone system

Microsoft Office

Interpersonal skills

Communication

Fast-paced

Bilingual

Education

High School diploma or GED

Job description

Universal Technical Institute, Inc. in Houston seeks a Front Desk Coordinator to create a welcoming atmosphere for campus visitors and handle clerical duties.

You are the first point of contact for prospective students, families, and partners, delivering excellent service and fostering strong relationships. This part-time role offers a schedule of Mon-Thu 12:30 pm - 6:30 pm, Fri 11 am - 5 pm, with weekends and evenings as scheduled.