Patient Services Front Desk & Insurance Coordinator

Border Pain Institute; El Paso (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Job summary

Border Pain Institute is seeking a friendly Front Desk Representative for our El Paso clinic. You will greet patients, manage check-in/out, verify insurance, and collect payment information while delivering excellent customer service.

The role requires strong communication, basic computer skills, and the ability to multitask in a busy healthcare setting. Training and ongoing support are provided to ensure a smooth patient experience.

Qualifications

• Experience in a medical setting and insurance verification.
• Strong communication and customer-service mindset.
• Ability to multitask and work in a fast-paced clinic environment.

Responsibilities

• Greet patients and manage the front desk experience.
• Verify insurance and obtain authorizations/referrals.
• Answer phones, schedule appointments, and collect information.
• Assist patients with paperwork and consent forms.
• Maintain a clean, welcoming reception area and handle payments.
• Provide general customer service and support during patient visits.

Skills

Customer service

Excellent communication

Computer skills

Education

High school diploma or equivalent

Tools

Insurance verification software

Scheduling software

Job description

Border Pain Institute is seeking a friendly Front Desk Representative for our El Paso clinic. You will greet patients, manage check-in/out, verify insurance, and collect payment information while delivering excellent customer service.

The role requires strong communication, basic computer skills, and the ability to multitask in a busy healthcare setting. Training and ongoing support are provided to ensure a smooth patient experience.