Salon Front Desk & Customer Experience Specialist

Salon Renter Inc.; Clovis (CA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k) plan

Employee Stock Ownership Plan

Career advancement opportunities

An Equal Opportunity Employer

Job summary

Milan Institute in Clovis, CA is seeking a Customer Service Specialist to greet clients, schedule appointments, and support students on the salon floor. You will be the face of the campus, ensuring a friendly, professional experience and coordinating bookings with instructors and students.

The role requires a high school diploma or equivalent, strong communication, organization, and cash handling skills, with evening and weekend availability.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service or hospitality is preferred.
• Strong interpersonal and communication skills with clients, students, and staff.
• Excellent organizational skills and attention to detail in managing appointments and operations.
• Willingness to work evenings and weekends as salon hours require.

Responsibilities

• Greet and welcome salon clients in a friendly, professional manner.
• Assist clients in scheduling appointments and managing preferences.
• Coordinate client bookings with instructors and students for smooth operations.
• Provide exceptional customer service throughout the salon experience.
• Maintain a clean, organized salon floor and workstations.
• Process payments and manage cash register transactions.
• Promote salon services and promotions to encourage referrals.
• Stay updated on industry trends and product knowledge for recommendations.
• Assist with other administrative tasks and salon projects as needed.

Skills

Customer service

Appointment scheduling

Communication

Organization

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

Salon management software

Booking systems

Cash register

Job description

Milan Institute in Clovis, CA is seeking a Customer Service Specialist to greet clients, schedule appointments, and support students on the salon floor. You will be the face of the campus, ensuring a friendly, professional experience and coordinating bookings with instructors and students.

The role requires a high school diploma or equivalent, strong communication, organization, and cash handling skills, with evening and weekend availability.