Part-Time Front Desk & Student Services Specialist

Milan Institute; San Antonio (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO)

On-Demand Pay (Earned Wage Access)

Employee discounts

Job summary

Milan Institute is seeking a friendly Customer Service Specialist to be the first point of contact for students, visitors, and salon guests at our San Antonio campus. The role involves greeting guests, front desk duties, appointment scheduling, payments processing, and supporting daily administrative operations.

The ideal candidate is organized, professional, and enjoys creating a welcoming experience while assisting campus operations and the student learning environment.

Qualifications

• Minimum of one year of customer service or front office experience.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.

Responsibilities

• Greet students, prospective students, visitors, vendors, and salon guests in a professional and welcoming manner.
• Answer and direct incoming telephone calls and respond to general inquiries.
• Schedule salon and clinic appointments while providing exceptional customer service.
• Check clients in and out for student salon and clinic services.
• Process client payments and maintain accurate cash handling procedures.
• Assist clients with retail product purchases and answer general service-related questions.
• Coordinate client flow to support an efficient student salon and clinic experience.
• Assist students and visitors by directing them to the appropriate department or staff member.
• Maintain the reception area and student salon reception desk in a clean, organized, and professional manner.
• Perform general administrative duties, including filing, scanning, data entry, and document preparation.
• Receive, sort, and distribute incoming mail and deliveries.
• Support campus events, orientations, graduation activities, and community events.
• Maintain confidentiality of student and employee information.
• Collaborate with Admissions, Education, Financial Aid, Student Services, and other departments to support campus operations.
• Follow institutional policies and procedures while delivering exceptional customer service.
• Perform other duties as assigned.

Skills

Customer service

Receptionist

Administrative support

Front desk

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Milan Institute is seeking a friendly Customer Service Specialist to be the first point of contact for students, visitors, and salon guests at our San Antonio campus. The role involves greeting guests, front desk duties, appointment scheduling, payments processing, and supporting daily administrative operations.

The ideal candidate is organized, professional, and enjoys creating a welcoming experience while assisting campus operations and the student learning environment.