Student Services & Enrollment Support Specialist

Yosemite Community College District; Modesto (CA); On-site; USD 53,000 - 67,000; Full time

Benefits offered by this job

Health options for employee and depend

Vision, dental and life insurance paid

Job summary

The Yosemite Community College District seeks a Student Services Representative for Modesto Junior College to handle Admissions and Records, Enrollment Services, and Financial Aid support. You will interact with students and staff via in-person, phone, and online channels, guiding them through matriculation and related processes.

The role requires strong clerical skills, adherence to policies, and the ability to manage multiple tasks with accuracy in a busy college environment.

Qualifications

• High School diploma or GED required.
• Two years of general office administrative support experience required.
• Bilingual ability preferred.

Responsibilities

• Responds to inquiries and complaints from students, staff and the general public through face-to-face, telephone and online chat communication.
• Connects prospective and current students with support resources designed to sustain their success.
• Provides detailed information and guidance regarding online platforms such as BankMobile, Student Portal, and Electronic Data Submission (EDS).
• Assists with follow-up of students who have been referred to additional services.
• Receives and processes transcript requests according to established policy.
• Provides information to prospective and current students regarding Student Services.

Skills

Communicate effectively with students?

Provide resources and answers to复杂).

Perform clerical work with accuracy

Accurately apply legal mandates, Distr

Utilize word processing, spreadsheets,

Understand and carry out oral and writ

Establish and maintain cooperative wrk

Education

High School diploma or GED

Two years general office administrative support experience

Tools

Word processing software

Spreadsheets

Database software

Job description

The Yosemite Community College District seeks a Student Services Representative for Modesto Junior College to handle Admissions and Records, Enrollment Services, and Financial Aid support. You will interact with students and staff via in-person, phone, and online channels, guiding them through matriculation and related processes.

The role requires strong clerical skills, adherence to policies, and the ability to manage multiple tasks with accuracy in a busy college environment.