Student Services & DEIB Front Desk Coordinator

The Pennsylvania State University; Altoona (PA); On-site; USD 41,000 - 65,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive medical, dental, vision

Retirement plans

Paid time off

Job summary

Penn State Altoona is seeking a dedicated Student Services Assistant (Intermediate or Senior) to support DEIB and Student Affairs. This in-person role serves as the first point of contact for visitors, assists with office operations, event logistics, and pantry duties, and helps promote student well-being and community care.

The position involves coordinating schedules, communications, and records, with occasional evening/weekend hours for special events.

Qualifications

• Strong interpersonal and communication skills are required.
• Ability to work independently and as part of a team.
• Reliable, organized, and detail-oriented with a commitment to student support.
• Demonstrable commitment to Penn State Values: excellence, community, discovery, integrity, respect, and responsibility.
• Ability to lift and carry items for pantry operations (up to 30 lbs).
• Prior experience in administrative support or student services is a plus.

Responsibilities

• Serve as the front-line greeter for DEIB and Student Affairs spaces and direct visitors.
• Provide administrative support including scheduling, communications, financial processing, and record keeping.
• Support and maintain the campus food pantry with shopping, stocking, and inventory management.
• Assist with planning, coordination, and execution of events hosted by DEIB and Student Affairs.
• Maintain a professional, welcoming, and organized office environment.
• Collaborate with staff to enhance student engagement and support initiatives.
• Occasional evening and weekend hours for special events.

Skills

Interpersonal skills

Communication skills

Teamwork

Organization

Ethics and confidentiality

Customer service

Lifting up to 30 lbs

Administrative support

Education

Associate Degree

Job description

Penn State Altoona is seeking a dedicated Student Services Assistant (Intermediate or Senior) to support DEIB and Student Affairs. This in-person role serves as the first point of contact for visitors, assists with office operations, event logistics, and pantry duties, and helps promote student well-being and community care.

The position involves coordinating schedules, communications, and records, with occasional evening/weekend hours for special events.