Student Services Coordinator - Welcome Desk

Clark College; Vancouver (WA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Vacation and sick leave

Medical insurance

Retirement plan

Tuition waiver

Job summary

Clark College is seeking a full-time, in-person Program Coordinator in Entry Services within Student Affairs. The role supports students and the campus community across in-person, phone, email, and virtual channels, with a split schedule between the Welcome Center and One-Stop Desk.

The successful candidate will deliver inclusive, professional service, assist with admissions, and manage communications and CRM records while supporting campus events and recruitment activities.

Qualifications

• Associates degree AND one year of office related work experience OR three years of office related work experience.
• One year of customer service experience.
• Experience with Microsoft Office Suite, including Outlook, Excel, Teams, Watermark, etc., as well as Zoom.

Responsibilities

• Staff the One-Stop Desk and provide coverage for in-person, phone, email, and virtual platforms.
• Greet and welcome students, visitors, and community members professionally and inclusively.
• Assist students with logging into Zoom rooms and scheduling appointments.
• Support enrollment steps and admissions-related communications.
• Document and monitor One-Stop traffic data and inquiries in the CRM.

Skills

Customer service

Office administration

Communication

Education

Associates degree

3 years office experience

Tools

Microsoft Office

Zoom

Outlook

Excel

Teams

Job description

Clark College is seeking a full-time, in-person Program Coordinator in Entry Services within Student Affairs. The role supports students and the campus community across in-person, phone, email, and virtual channels, with a split schedule between the Welcome Center and One-Stop Desk.

The successful candidate will deliver inclusive, professional service, assist with admissions, and manage communications and CRM records while supporting campus events and recruitment activities.