Student Services Navigator — One-Stop Support (20 hrs)

Clark-State-College; Beavercreek (OH); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Clark State College Beavercreek location seeks a Student Services Specialist to be the primary contact at the one-stop desk, guiding students through admissions, registration, financial aid, and campus resources. The role emphasizes trauma-informed, welcoming service and cross-functional support across Student Services.

The position requires 6 months to 2 years of related experience and a **High school diploma or equivalent**; travel to multiple campus locations may be needed, with a valid

Formación

• Six months to two years of related experience.
• High school diploma or equivalent required; higher education preferred.

Responsabilidades

• Welcomes and provides quality customer service as the first point of contact for student inquiries.
• Coordinates front desk operations and ensures coverage for consistent service.
• Assists with processing admissions, registration, and changes to records.
• Informs students about online systems and resources (myClarkState, Self Service, Blackboard, etc.).
• Handles financial aid inquiries and FAFSA-related support.
• Supports academic advisors and student events planning.
• Maintains knowledge of student services technology and platforms.
• Performs office management tasks and supplies stocking.

Conocimientos

Customer service

Communication

Time management

Reliability

Teamwork

Technology literacy

Trauma-informed care

Problem solving

Educación

High school diploma or equivalent

Descripción del empleo

Clark State College Beavercreek location seeks a Student Services Specialist to be the primary contact at the one-stop desk, guiding students through admissions, registration, financial aid, and campus resources. The role emphasizes trauma-informed, welcoming service and cross-functional support across Student Services.

The position requires 6 months to 2 years of related experience and a **High school diploma or equivalent**; travel to multiple campus locations may be needed, with a valid