Part-Time Student Services Front Desk Associate

Highline College; Des Moines (WA); In loco; USD 22.000 - 30.000; Part-time

Descrizione del lavoro

Highline College is seeking a friendly Front Desk Assistant to support the Counseling Center and TRIO suite. You will greet students, assist with scheduling, and direct inquiries to the appropriate staff to ensure smooth service delivery.

This part-time role emphasizes student care and well-being, with a 1,050-hour yearly cap. The schedule runs Mon–Thu 11am–3pm and Fri 11am–2pm or as agreed, to best support programs and coverage.

Competenze

• High school diploma or equivalent required.
• Two years of office-related customer service experience.
• Equivalent education/experience acceptable.
• Associate’s degree preferred.

Mansioni

• Assist students at the Counseling Center/TRIO Suite and help with scheduling and referrals.
• Direct students to campus departments, faculty advisors and community resources.
• Maintain confidential files and ensure FERPA/HIPAA compliant handling of information.
• Triage students on arrival and guide them through next steps based on needs.
• Provide back-up support for tabling events and other Student Services activities.

Conoscenze

Customer service

Verbal communication

Written communication

Formazione

High school diploma or equivalent

Two years of office experience

Associate’s degree (desired)

Descrizione del lavoro

Highline College is seeking a friendly Front Desk Assistant to support the Counseling Center and TRIO suite. You will greet students, assist with scheduling, and direct inquiries to the appropriate staff to ensure smooth service delivery.

This part-time role emphasizes student care and well-being, with a 1,050-hour yearly cap. The schedule runs Mon–Thu 11am–3pm and Fri 11am–2pm or as agreed, to best support programs and coverage.