Student Services Admin & Reception Specialist

Davenport University; Lansing (MI); On-site; USD 16,000 - 23,000; Part time

Job summary

Davenport University seeks a part-time, non-exempt Customer Service Specialist at the Lansing Campus to provide administrative support for Student Services. The role includes receptionist duties and handling various office tasks with a strong emphasis on confidentiality and professionalism.

Responsibilities include coordinating communications, managing data and reports, handling bookings and events, and ensuring excellent customer service within a diverse campus environment.

Qualifications

• High School Diploma required; relevant college coursework or bachelor’s degree preferred.
• Previous administrative experience preferred.
• Demonstrated positive organizational and technical skills.
• Must be proficient with email, Google systems, Microsoft Office Suite, and other office technologies.

Responsibilities

• Understand and abide by all external and internal regulations and policies for Student Services.
• Performs receptionist duties and related duties.
• Holds responsibility for specific projects or programs including planning, coordinating, analyzing data, preparing reports, and making recommendations.
• Maintains and manipulates data on PC/mainframe using word processing, database, presentation and spreadsheet software.
• Manages reservation system for classes, meetings, and events using the reservation system software.

Skills

Administrative experience

Microsoft Office Suite

Communication skills

Data handling

Education

High School Diploma

College coursework or bachelor’s degree preferred

Tools

Google Workspace

Microsoft Office

Job description

Davenport University seeks a part-time, non-exempt Customer Service Specialist at the Lansing Campus to provide administrative support for Student Services. The role includes receptionist duties and handling various office tasks with a strong emphasis on confidentiality and professionalism.

Responsibilities include coordinating communications, managing data and reports, handling bookings and events, and ensuring excellent customer service within a diverse campus environment.