Part-Time Library Support & Customer Relations Specialist

Lansing Community College; Lansing (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Lansing Community College’s Library Services seeks a part-time Support - Customer Relations Specialist to deliver exceptional service at campus desks and study spaces. You will assist with library materials lending, space scheduling, and reservations, using independent judgment to interpret college policies.

This role requires strong written and verbal communication, proficiency with Microsoft Office, and availability for a flexible schedule including mornings, evenings, and weekends at downtown

Qualifications

• High School Diploma or GED required.
• Demonstrated experience in customer service.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Strong written and verbal communication skills.
• Ability to work a variable schedule including mornings, evenings, and weekends.

Responsibilities

• Provide exceptional customer service at library service desks and study spaces.
• Assist with lending of library materials and space scheduling/reservations.
• Communicate complex information clearly and work independently or in a team.

Skills

Customer service

Communication skills

Office software proficiency

Education

High School Diploma or GED

Associate Degree

Tools

Microsoft Office Suite

Job description

Lansing Community College’s Library Services seeks a part-time Support - Customer Relations Specialist to deliver exceptional service at campus desks and study spaces. You will assist with library materials lending, space scheduling, and reservations, using independent judgment to interpret college policies.

This role requires strong written and verbal communication, proficiency with Microsoft Office, and availability for a flexible schedule including mornings, evenings, and weekends at downtown