Student Financial Aid Support Specialist

Davenport University; Grand Rapids (MI); On-site; USD 18,000 - 21,000; Part time

Job summary

Davenport University in Grand Rapids invites applications for a part-time Student Financial Aid Assistant at Lettinga Campus. You will support the Financial Aid Services, greet students, manage files, and prepare reports while upholding the university’s values of diversity and service.

The role emphasizes confidentiality, accurate data handling, and customer service with opportunities to engage in special projects and campus events. Enrolled students welcome to apply.

Qualifications

• High School Diploma or GED required.
• Must be enrolled in a minimum of 6 credit hours as an undergraduate student or 3 credit hours as a graduate student.
• Office experience preferred but not required.
• Excellent interpersonal skills across diverse audiences.
• Ability to work with computerized data systems (PC and mainframe).
• Some travel between locations may be required.

Responsibilities

• Create, maintain, and update files and records.
• Generate reports, memos, presentations, spreadsheets, and graphics.
• Sort and distribute mail and faxes; copy and collate documents.
• Assemble informational packets and assist with events.
• Greet visitors and answer routing calls; conduct outreach on FA questions.
• Schedule and confirm appointments; handle confidential financial documents.
• Demonstrate university cultural values and comply with regulations.
• Perform other duties as assigned.

Skills

Interpersonal skills

Data entry accuracy

Confidentiality

Education

High School Diploma or GED

Job description

Davenport University in Grand Rapids invites applications for a part-time Student Financial Aid Assistant at Lettinga Campus. You will support the Financial Aid Services, greet students, manage files, and prepare reports while upholding the university’s values of diversity and service.

The role emphasizes confidentiality, accurate data handling, and customer service with opportunities to engage in special projects and campus events. Enrolled students welcome to apply.