Part-Time Student Services Coordinator

Davenport University; Lansing (MI); On-site; USD 19,000 - 23,000; Part time

Job summary

Davenport University is seeking a part-time Customer Service Specialist at the Lansing Campus. The role supports staff, handles receptionist tasks, and assists with data management while upholding the university’s mission and values.

Responsibilities include scheduling, event reservations, and producing communications. The position requires a high school diploma, strong tech skills, integrity, and the ability to work evenings or Saturdays as needed.

Qualifications

• High School Diploma required; college coursework or bachelor’s preferred.
• Previous administrative experience preferred.
• Proficient with technology: email, Google systems, Microsoft Office Suite.
• Ability to plan, meet deadlines, and manage workload.
• Maintain confidential information and professional demeanor.

Responsibilities

• Provides administrative support for campus staff and performs receptionist duties.
• Holds responsibility for projects or programs; coordinates tasks, prepares reports, and makes recommendations.
• Maintains data on PC/mainframe using word processing, databases, presentations and spreadsheets.
• Manages reservations for classes, meetings, and events using the reservation system.
• Creates flyers, newsletters, signs and other communications using various technologies.
• Schedules and coordinates appointments.
• Performs work of a confidential nature.
• Supports office operations and compliance with relevant regulations.

Skills

Customer service

Communication

Organization

Attention to detail

Professionalism

Confidentiality

Team collaboration

Education

High School Diploma

Some college coursework

Bachelor’s degree preferred

Tools

Microsoft Office

Google Workspace

Email management

Job description

Davenport University is seeking a part-time Customer Service Specialist at the Lansing Campus. The role supports staff, handles receptionist tasks, and assists with data management while upholding the university’s mission and values.

Responsibilities include scheduling, event reservations, and producing communications. The position requires a high school diploma, strong tech skills, integrity, and the ability to work evenings or Saturdays as needed.