Student Records Specialist II - Onsite with Tuition Benefits

Ashland Community and Technical College; Ashland (KY); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health care

Tuition reimbursement

403(b) retirement plan match

Vacation/Sick Time

Work-Life Balance

Paid holidays

Institutional closing pay

Employee assistance program

Job summary

Ashland Community & Technical College is seeking a Student Records Specialist II to manage admissions records, data maintenance, and front desk support at the Welcome Center. You will handle paper and electronic requests and assist with scheduling adjustments while delivering strong customer service.

Join the Student Services team in Ashland for a role with 37.5 hours/week, on-site work, and a 12-month contract.

Qualifications

• The qualified applicant will have an associate’s degree or equivalent experience and a minimum of two years of related experience.
• Must have excellent customer service skills and demonstrated experience with Microsoft Office products.

Responsibilities

• Complete paper and electronic Admission/Records requests.
• Manage and maintain data for selective admission programs.
• Assist with customer service at the Welcome Center front desk.
• Respond to email inquiries on a daily basis.
• Process student schedule adjustments/cancellations due to administrative requests such as no shows, non-payment, etc.
• Assist with completion and processing of Admission applications.
• Utilize Trello software to track Admission applicants.
• Other duties as assigned.

Skills

Customer service

Microsoft Office

Data management

Education

Associate degree or equivalent experience

Tools

Trello

Job description

Ashland Community & Technical College is seeking a Student Records Specialist II to manage admissions records, data maintenance, and front desk support at the Welcome Center. You will handle paper and electronic requests and assist with scheduling adjustments while delivering strong customer service.

Join the Student Services team in Ashland for a role with 37.5 hours/week, on-site work, and a 12-month contract.