Part-Time On-Site Student Billing & Collections Specialist

Kentucky Community and Technical College System; Ashland (KY); On-site; USD 22,000 - 31,000; Part time

Job summary

Ashland Community and Technical College invites applications for a regular part-time Student Accounts Receivable Specialist (Accountant I). This position monitors and collects past-due student accounts, maintains documentation, processes payments and assists with student account management in the Business Affairs office.

The role collaborates with students, former students, and the Business Office to ensure timely payments while upholding FERPA and KCTCS standards.

Qualifications

• Bachelor’s degree or equivalent experience.
• Accounting background.
• Minimum of 1 year or relevant experience.

Responsibilities

• Monitor past-due student accounts.
• Manage accounts for dual credit students (high school students).
• Contact former students through telephone calls and written notices to collect outstanding payments.
• Negotiate structured payment plans through the college and monitor repayment schedules to ensure consistent payments.
• Document all collection activities, including contact information and communications.
• Process payments and remove financial holds after accounts are paid in full.
• Prepare past-due tuition reports for supervisor review.
• Ensure compliance with FERPA requirements.
• Prepare and process mailings for current and former students.
• Attend weekly 4DX meetings with Business Office team members.
• Update student contact information as needed.
• Work with current students to ensure tuition obligations are satisfied.
• Assist with preparing eligible past-due accounts for referral to a collection agency.

Skills

Communication

Analysis

Customer service

Attention to detail

Conflict resolution

Problem solving

Multitasking

Ethics compliance

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Job description

Ashland Community and Technical College invites applications for a regular part-time Student Accounts Receivable Specialist (Accountant I). This position monitors and collects past-due student accounts, maintains documentation, processes payments and assists with student account management in the Business Affairs office.

The role collaborates with students, former students, and the Business Office to ensure timely payments while upholding FERPA and KCTCS standards.