Student Records & Inquiries Specialist

Lincoln University; Jefferson City (MO); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Lincoln University in Jefferson City, MO, seeks a Records Support Specialist to handle public inquiries, review and route incoming correspondence, and assist the faculty with curriculum change processes.

This permanent, full-time position in the Registrar's office involves front office duties, maintaining student files, notifying and delivering reports, and supporting NCAA eligibility activities for student-athletes.

Qualifications

• Must be able to prioritize tasks in a fast-paced environment.
• Excellent interpersonal and verbal communication skills.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving skills.
• Ability to work within a culturally diverse environment.
• Work performed in a general office environment.

Responsibilities

• Duties as office coordinator, ordering supplies, typing and filing correspondence, scheduling meetings and appointments, preparing and maintaining office records, reports, and correspondence.
• Assist the public with inquiries.
• Answer incoming calls
• Maintain and update student files.
• Assist LU faculty with navigating the curriculum update process.
• Verify student athlete eligibility.
• Helping with student requests (major changes, schedule changes, address updates, etc.)
• Sending student correspondence (letters and emails)
• Operate computer and/or processors in preparing restriction letters, correspondence, prospective, graduation lists, weekly reports, and other reports as needed.
• Operate a variety of modern office equipment in performing routine tasks such as facsimile machines, copy machines, calculators, computer terminals, and phone systems.
• Deliver and pick up mail.
• Submit and track requisitions and purchases for Registrar’s office.
• Performs special projects as needed or requested.
• Exhibits student-centeredness in the performance of all job duties.
• Anticipates, listens to, understands, and responds to customer needs. Delivers work products and services to customers in a way that reflects positively upon the department and the University.

Skills

Prioritization

Interpersonal skills

Organizational skills

Analytical thinking

Cultural adaptability

General office environment

Education

High School Diploma or equivalent

Associate degree preferred

Job description

Lincoln University in Jefferson City, MO, seeks a Records Support Specialist to handle public inquiries, review and route incoming correspondence, and assist the faculty with curriculum change processes.

This permanent, full-time position in the Registrar's office involves front office duties, maintaining student files, notifying and delivering reports, and supporting NCAA eligibility activities for student-athletes.