Transfer Credit & Enrollment Support Specialist

Lincoln University; Jefferson City (MO); Hybrid; USD 41,000 - 50,000; Full time

Job summary

Lincoln University in Jefferson City, MO, is seeking a BLS Program Specialist/Evaluator to handle public inquiries, review & evaluate transfer credits, advise on degree completion, and support enrollment of returning and transferring students. The role requires strong customer service, meticulous file management, and knowledge of higher education policies.

You will work with subject matter experts and coordinate with the BLS Coordinator to ensure accurate credit evaluations and timely

Qualifications

• Must have a High School Diploma or equivalent.
• Preferred: 1+ year of higher education experience.
• Preferred: Associate degree or higher from an accredited college or university.

Responsibilities

• Assist the public with inquiries via face-to-face, telephone, and email.
• Maintain and update student files; manage file systems.
• Evaluate transfer credits with subject matter experts across departments.
• Support the BLS Coordinator and BLS program.
• Maintain information about external credit on the college site.

Skills

Interpersonal skills

Verbal communication

Time management

Organization

Analytical thinking

Education

High School Diploma or equivalent

Associate degree or higher

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

BLS Program Specialist/Evaluator

Permanent FT Non Exempt Jefferson City, MO, US

10 days ago Requisition ID: 1134

Salary Range: $45,000.00 To $45,000.00 Annually

Job Summary:

The purpose of this job is to handle public inquiries; review & evaluate incoming transfer credit, advise on degree completion, and support enrollment of returning and transferring students.

Essential Job Functions, Duties, & Responsibilities:

• Assist the public with inquiries including face-to-face, answering telephone, and email.
• Maintain file system
• Updating and maintaining student files.
• Evaluate transfer credit or manage evaluation process with subject matter experts in relevant academic departments.
• Support the BLS Coordinator and the BLS program.
• Maintain information pertaining to external credit on college website.
• Helping with student requests (major changes, schedule changes, address updates, etc)
• Sending student correspondence (letters and emails).
• Operate a variety of modern office equipment in performing routine tasks such as facsimile machines, copy machines, calculators, computer terminals, and phone systems.
• Deliver and pick up mail.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent.

Preferred Qualifications:

• 1+ year experience working in a higher education setting
• Associate degree or higher from an accredited college or university and experience in higher education desired.

Knowledge, Skills, and Abilities:

• May require availability for overtime hours during peak periods.
• Overtime work may be required on occasions.
• Travel on occasion may be required as it relates to position’s responsibilities.
• Must be able to prioritize tasks in a fast-paced environment.
• Excellent interpersonal and verbal communication skills.
• Understanding of higher education policies and degree requirements.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving skills.
• Ability to work within a culturally diverse environment.
• Strong attention to detail; ability to perform duties with a high level of accuracy.
• High degree of organization, ability to engage in a variety of tasks simultaneously, and consistently meet deadlines.
• Ability to work with and maintain confidential university information.

Physical Demands

• Prolonged periods of sitting and computer use.
• Light sedentary office work.
• Ability to lift up to 25 lbs.

Lincoln University is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and institutional needs. Applicants requiring a reasonable accommodation during the application or interview process should contact the Office of Human Resources at 573-681-5018.