Student Records & Graduation Support Coordinator

Trident Technical College; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Trident Technical College is seeking a Student Support Coordinator to provide administrative and operational support to the Registrar's Office. You will assist with student records, graduation processing, transfer credit evaluation, and program updates while delivering exceptional customer service in a fast-paced environment.

Responsibilities include data entry for graduation, transcript requests, and coordination with advisors and staff.

Qualifications

• Bachelor's degree required; higher education experience preferred.
• Excellent written and verbal communication skills.
• Strong data entry, proofreading, and recordkeeping with attention to detail.
• Experience with databases or enterprise software is desirable.

Responsibilities

• Assist Graduation Unit with data entry and credential processing.
• Review transfer credits and evaluate coursework.
• Process student program and major changes; communicate with stakeholders.
• Support Records Management including transcript requests and archival work.
• Provide training on IT tools and software to Registrar staff.
• Staff front desk and respond to inquiries via email and chat.
• Collaborate across Registrar's Office during peak periods.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Data entry

Recordkeeping

Attention to detail

Confidentiality

Multitasking

Independent work

Diversity collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Student Information Systems

Job description

Trident Technical College is seeking a Student Support Coordinator to provide administrative and operational support to the Registrar's Office. You will assist with student records, graduation processing, transfer credit evaluation, and program updates while delivering exceptional customer service in a fast-paced environment.

Responsibilities include data entry for graduation, transcript requests, and coordination with advisors and staff.