Student Records & Graduation Coordinator

Marion-Technical-College; Marion (OH); On-site; USD 45,000 - 56,000; Full time

Job summary

Marion Technical College seeks a dedicated Office of Student Records professional to provide excellent customer relations and administrative support. You will help manage transcripts, transfer credits, and graduation-related processes within the Registrar and related offices.

The role requires a Bachelor’s degree, 3–5 years of office experience, and strong communication skills. Expect collaboration with faculty across departments and a focus on accuracy and confidentiality.

Qualifications

• Bachelor's degree required.
• 3–5 years of general office and strong customer service experience.
• Proficiency in Microsoft Office with excellent computer and related technology skills.
• Ability to work independently and complete projects with minimal direction and oversight.
• Willingness to work an irregular schedule as assigned.
• Ability to successfully pass a background check, prior to and after employment.
• Valid driver’s license or dependable transportation required.

Responsibilities

• Respond to inquiries from students, College employees and customers while maintaining confidentiality and privacy.
• Respond to faculty, staff, and student inquiries regarding policies, procedures, advising, and student records; maintain the Registrar intranet.
• Evaluate transfer credits and determine transferability according to policies and standards.
• Enter and maintain transfer coursework and equivalencies in the student information system (SIS).
• Post other credit to a student's official record (CLEP, AP, licenses, military credit, etc.).
• Assist students and staff in understanding how transferred coursework impacts degree requirements and communicate decisions.

Skills

Customer service

Microsoft Office

Communication skills

Detail oriented

Teamwork

Independent work

Education

Bachelor's degree

Tools

SIS

Parchment

Job description

Marion Technical College seeks a dedicated Office of Student Records professional to provide excellent customer relations and administrative support. You will help manage transcripts, transfer credits, and graduation-related processes within the Registrar and related offices.

The role requires a Bachelor’s degree, 3–5 years of office experience, and strong communication skills. Expect collaboration with faculty across departments and a focus on accuracy and confidentiality.