Graduation Experience & Records Coordinator

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 60,000; Full time

Job summary

State-of-South-Carolina is seeking an Assistant Graduation Coordinator to support graduation-related processes within the Registrar's Office. The role collaborates with academic departments, students, and staff to ensure timely evaluation of graduation requirements and degree conferrals.

The position handles diploma services, celebration events, and front-line customer service while maintaining accurate student records and adherence to policies. Some evening work for ceremonies is required.

Qualifications

• Bachelor's degree required.
• Excellent written and verbal communication skills with strong customer service and interpersonal abilities.
• Experience with student information systems and document management systems is preferred.
• Ability to manage multiple responsibilities and meet deadlines.
• Experience in registrar, enrollment management, or related higher education environment is desirable.

Responsibilities

• Assist with graduation-related processes including degree conferrals, review of student records, and processing of graduation files.
• Coordinate diploma services, orders, reprints, and production/distribution activities.
• Support outreach and engagement efforts for Graduation Fairs, information sessions, and events; contribute ideas for graduate recognition.
• Serve on the Graduation Committee; assist with planning, coordination, and execution of commencement-related activities.
• Provide front-line customer service within the Registrar's Office, respond to inquiries, and support graduation services during peak periods.
• Assist students with enrollment-related questions while maintaining accurate records and ensuring policy compliance.
• Identify opportunities for process improvements and participate in professional development and institutional committees.
• Perform other duties as assigned.

Skills

Communication

Customer service

Interpersonal skills

Time management

Attention to detail

Education

Bachelor's degree

Tools

Colleague

Etrieve

Microsoft Office

Job description

State-of-South-Carolina is seeking an Assistant Graduation Coordinator to support graduation-related processes within the Registrar's Office. The role collaborates with academic departments, students, and staff to ensure timely evaluation of graduation requirements and degree conferrals.

The position handles diploma services, celebration events, and front-line customer service while maintaining accurate student records and adherence to policies. Some evening work for ceremonies is required.