Student Records & Graduation Support Coordinator

Trident Tech; Charleston, Northern (SC, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Trident Tech in Charleston, SC seeks a Student Support Coordinator to provide administrative and operational support to the Registrar's Office. You will assist with student records, graduation processing, transfer credit evaluation, and records management while delivering exceptional customer service in a fast-paced environment.

You will collaborate with students, faculty, staff, and academic departments; perform data entry, maintain confidentiality, and help with peak period tasks, including

Qualifications

• Bachelor's degree required for this role.
• Experience in student services or records management preferred.
• Excellent written and verbal communication skills.
• Strong data entry, proofreading, and recordkeeping with attention to detail.
• Familiarity with databases and enterprise software.

Responsibilities

• Assist Graduation Unit with data entry and credential reviews.
• Support Transfer Credit Unit with transcript review and course research.
• Process program and major changes; communicate with students and stakeholders.
• Backup Records Management tasks: digitizing records and processing transcripts.
• Provide training on IT, software applications, and new hardware or systems.
• Staff the service counter and respond to inquiries via email/chat.

Skills

Data entry

Customer service

Communication

Multitasking

Confidentiality

Education

Bachelor's degree

Tools

Microsoft Office

Student Information System

Data management software

Job description

Trident Tech in Charleston, SC seeks a Student Support Coordinator to provide administrative and operational support to the Registrar's Office. You will assist with student records, graduation processing, transfer credit evaluation, and records management while delivering exceptional customer service in a fast-paced environment.

You will collaborate with students, faculty, staff, and academic departments; perform data entry, maintain confidentiality, and help with peak period tasks, including