Student Records & Front Desk Specialist

Georgia Power Company; Augusta, Northern (GA, KY); Hybrid; USD 30,000 - 32,000; Full time

Job summary

Augusta Technical College is seeking a Registrar’s Office Assistant to support the Office of Student Records. You will be the first point of contact for students, faculty, staff, and the public, handling inquiries, routine records requests, and general clerical tasks while upholding FERPA privacy standards.

The role emphasizes customer service, data entry, and accurate maintenance of student records within a collaborative campus environment.

Qualifications

• A high school diploma or high school equivalency and at least 2 years of full-time related work experience.
• A credential in Business Technology or a closely related field from an accredited post-secondary college or university is strongly preferred. At least 1 year of full-time related work experience is required.

Responsibilities

• Serve as the primary front desk representative for the Office of Student Records.
• Greet students, faculty, staff, and visitors in a professional and courteous manner.
• Answer incoming telephone calls and respond to departmental email inquiries in a timely manner.
• Provide general information regarding registration, enrollment verification, transcripts, graduation, and other student records services.
• Direct students and visitors to the appropriate department when necessary.
• Process routine transcript requests and enrollment verification requests.
• Assist students with graduation application procedures and related documentation.
• Receive, review, and route student forms for processing.
• Scan, index, and electronically maintain student records.
• Assist with document imaging and records retention in accordance with college procedures.

Education

High school diploma or equivalent

Business Technology credential (preferred)

Job description

Augusta Technical College is seeking a Registrar’s Office Assistant to support the Office of Student Records. You will be the first point of contact for students, faculty, staff, and the public, handling inquiries, routine records requests, and general clerical tasks while upholding FERPA privacy standards.

The role emphasizes customer service, data entry, and accurate maintenance of student records within a collaborative campus environment.