Student Records Front Desk Assistant

Georgia Department of Revenue; Augusta (GA); On-site; USD 30,000 - 32,000; Full time

Job summary

Augusta Technical College is seeking a Registrar's Office Assistant to support the Office of Student Records. You will be the first point of contact for students, staff, and the public, handling inquiries, processing records requests, and aiding operations while upholding FERPA confidentiality.

Responsibilities include greeting visitors, directing to the appropriate department, processing transcripts, enrollment verifications, and assisting with graduation-related tasks during peak enrollment

Qualifications

• High school diploma or equivalent and at least 2 years of related work experience.
• Credential in Business Technology is strongly preferred; one year of related work experience is also beneficial.

Responsibilities

• Serve as the primary front desk representative for the Office of Student Records.
• Greet students, faculty, staff, and visitors professionally.
• Process routine records requests and assist with graduation procedures.
• Maintain confidentiality of student records in line with FERPA and institutional policies.
• Monitor and respond to departmental emails and assist with data entry and Banner updates.

Skills

Tech skills

Customer service

Organizational skills

Communication

Education

High school diploma

Business Technology credential

Tools

Banner

Job description

Augusta Technical College is seeking a Registrar's Office Assistant to support the Office of Student Records. You will be the first point of contact for students, staff, and the public, handling inquiries, processing records requests, and aiding operations while upholding FERPA confidentiality.

Responsibilities include greeting visitors, directing to the appropriate department, processing transcripts, enrollment verifications, and assisting with graduation-related tasks during peak enrollment