Registrar Office Admin & Records Support Specialist

Augustana College; Rock Island (IL); On-site; USD 44,414,000 - 48,712,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible spending accounts or health-s

Life insurance and disability coverage

Retirement plan with company match

Generous paid time off

Job summary

Augustana College is seeking an Administrative Assistant for the Office of the Registrar. This role supports registrar operations, handles transcript requests, and assists with onboarding for non-degree students.

You will work with the registrar and staff to meet the needs of students, faculty and alumni. Qualifications include 3+ years in administrative support, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• 3+ years of experience providing administrative support in a professional setting.
• Excellent oral and written communication skills, detail orientation and organizational abilities.
• Ability to work with confidential information.
• Calm, confident demeanor with students, faculty and staff in busy environments.
• Working knowledge of Microsoft Office, Access and Excel; experience with Colleague by Ellucian is a plus.
• Ability to work with a diverse campus community and provide strong customer service.
• Ability to manage multiple priorities with interruptions.

Responsibilities

• Support the College Registrar and Office of the Registrar activities.
• Assist with transcripts: tracking, production, mailing, transmission and payments.
• Answer phone calls and route to appropriate offices or staff.
• Process onboarding for new non-degree students.
• Provide clerical support: letters, PowerPoint, reports, minutes, information retrieval.

Skills

Administrative support experience

Oral and written communication

Microsoft Office

Colleague by Ellucian

Education

High school diploma or GED

Tools

Microsoft Office

Access

Excel

Job description

Augustana College is seeking an Administrative Assistant for the Office of the Registrar. This role supports registrar operations, handles transcript requests, and assists with onboarding for non-degree students.

You will work with the registrar and staff to meet the needs of students, faculty and alumni. Qualifications include 3+ years in administrative support, strong communication skills, and proficiency in Microsoft Office.