Student Records Coordinator - Frontline Registrar Support

Point Loma Resources Ltd.; San Diego (CA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Tuition benefits

Retirement matching

Paid time off

15 holidays/year

Staff chapel

Wellness program

Job summary

Point Loma Nazarene University is seeking a friendly, detail-oriented Records Assistant to provide frontline support for the Office of the Registrar and the students, faculty, staff, and community members it serves. This position plays an important role in supporting the daily operations of the Records Office while helping ensure academic records and processes are accurate, timely, and handled with care.

The ideal candidate is highly organized, enjoys helping others, and can successfully balance

Qualifications

• Associate's degree required; preferred.
• Positive, friendly demeanor in all situations.
• Excellent written and oral communication skills.
• Prior clerical experience in an academic environment.
• Ability to learn PLNU policies and procedures.

Responsibilities

• Serve as frontline resource for students, faculty, staff, and visitors.
• Answer calls, respond to questions, provide Records information.
• Direct customers to university resources when needed.
• Explain Records policies clearly and professionally.
• Assist students with petition processes and tracking.

Skills

Customer service

Attention to detail

Communication skills

Organizational skills

Professionalism

Education

Associate's degree

Tools

Spreadsheets

Databases

Electronic records systems

Job description

Point Loma Nazarene University is seeking a friendly, detail-oriented Records Assistant to provide frontline support for the Office of the Registrar and the students, faculty, staff, and community members it serves. This position plays an important role in supporting the daily operations of the Records Office while helping ensure academic records and processes are accurate, timely, and handled with care.

The ideal candidate is highly organized, enjoys helping others, and can successfully balance