Student Programs Coordinator & Front Desk Specialist

Cuyahoga Community College; Parma, Northern (OH, KY); Hybrid; USD 40,000 - 45,000; Full time

Job summary

Cuyahoga Community College seeks an organized front office coordinator to support Paralegal Studies, Criminal Justice, and Captioning and Court Reporting programs. You will manage student records, handle inquiries, and facilitate online and in-person processes.

Responsibilities include data entry, scheduling, correspondence, and maintaining filing systems. Strong MS Office skills and attention to detail are essential in a busy college setting.

Qualifications

• Associate’s degree in a related field; significant related experience may substitute
• Minimum of two years of demonstrated experience in a student-focused role in an educational environment
• Demonstrated experience making sound decisions that affect a work unit or team
• Demonstrated experience in diverse problem-solving methods in varied situations

Responsibilities

• Manages the day-to-day front office activities of the program.
• Maintains accurate program data and updates student and program records in the database.
• Serves as primary point of contact for program inquiries and applications.
• Schedules classrooms, facilities, and workshop presenters for assigned campus.
• Assists in data collection for program reports.
• Prepares correspondences for emails and marketing purposes.
• Creates the schedule for interview and intake appointments.
• Maintains an efficient program filing system.
• Assists in developing program brochures and other marketing materials.
• Manages inventory of departmental property, supplies and office equipment and processes orders.

Skills

Organizational skills

Time management

Customer service

Communication skills

Team collaboration

Education

Associate’s degree in a related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Ad Astra

Banner System

Job description

Cuyahoga Community College seeks an organized front office coordinator to support Paralegal Studies, Criminal Justice, and Captioning and Court Reporting programs. You will manage student records, handle inquiries, and facilitate online and in-person processes.

Responsibilities include data entry, scheduling, correspondence, and maintaining filing systems. Strong MS Office skills and attention to detail are essential in a busy college setting.