Student Services Program Specialist

State Center Community College District; Clovis (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

State Center Community College District is seeking an administrative program support professional to manage daily operations of a student resource office and assist with student screening and advising on college programs and services.

The role involves complex data entry, scheduling, and event logistics, with emphasis on accurate reporting and compliance with district policies. Strong customer service and software skills are required.

Qualifications

• Modern office practices, procedures and equipment.
• Customer service practices and telephone etiquette.
• Payroll and general accounting systems operations, practices and procedures.
• District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting.
• California Education Code and other applicable laws.

Responsibilities

• Oversees and assists with day-to-day operation of an academic or student services office or program; coordinates front-desk coverage and delivery of program services.
• Assists students with matriculation requirements, applications and forms; schedules counseling appointments.
• Answers questions regarding program eligibility, policies, and services; tracks eligibility and participation for funding purposes.
• Manages appointment scheduling and data entry into program databases; prepares statistical reports and audits data as needed.
• Assists with recruitment, hiring and training of student aides; provides lead work guidance and direction to staff.
• Schedules and coordinates meetings and events; maintains calendars and prepares agendas.

Skills

Office administration

Customer service

Data entry

Scheduling

Excel/Spreadsheets

Tools

Colleague

Job description

State Center Community College District is seeking an administrative program support professional to manage daily operations of a student resource office and assist with student screening and advising on college programs and services.

The role involves complex data entry, scheduling, and event logistics, with emphasis on accurate reporting and compliance with district policies. Strong customer service and software skills are required.