Student Learning Technology Support Specialist

Somerset Community College; Somerset (KY); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Health care coverage

Tuition reimbursement/waiver

403(b) retirement plan

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

Closing pay at year-end

Job summary

Somerset Community College is seeking a Student Support Specialist I to provide technical support, user assistance, training, and leadership in educational technology. The role involves working with students, faculty, and Learning Commons staff and faculty to enhance teaching and learning.

The position will travel occasionally to other campus locations to provide support, training, and technology assistance, using Blackboard and other educational tools.

Qualifications

• Associate's degree (related field) and two years related experience, or equivalent.
• Bachelor's degree preferred in related field with Power Automate, XR/VR, and 3D printing experience.
• Strong technology skills and willingness to learn new tools.

Responsibilities

• Provide educational technology support to students, faculty, and staff.
• Collaborate with IT and other departments to maintain and support educational technologies.
• Administer and support laptop loan program and student tech access initiatives.
• Evaluate and improve online course accessibility, including LMS reports and captions.
• Pilot and implement emerging technologies to enhance instruction and support services.
• Assist with MakerSpace operations (XR/VR, 3D printing, Adobe CC).
• Maintain knowledge of educational tech trends and new systems.

Skills

Strong tech acumen

Experience with students

Attention to detail

Independent

Willingness to learn

Fast-paced environment

Education

Associate's degree (related field)

Bachelor's degree (related field)

Tools

Power Automate

XR/VR

3D printing

Job description

Somerset Community College is seeking a Student Support Specialist I to provide technical support, user assistance, training, and leadership in educational technology. The role involves working with students, faculty, and Learning Commons staff and faculty to enhance teaching and learning.

The position will travel occasionally to other campus locations to provide support, training, and technology assistance, using Blackboard and other educational tools.