Student IT Help Desk Associate

Commonwealth of VA Careers; Fredericksburg (VA); On-site; USD 16,000 - 22,000; Part time

Job summary

University of Mary Washington seeks a Help Desk Student Associate to provide technical support to the university community via phone, online, and walk-up services. This role requires current UMW student status and the ability to work up to 15 hours per week.

Applicants should have prior customer service experience and strong oral and written communication skills, with a commitment to confidentiality and following directions as part of a busy campus IT environment.

Qualifications

• Excellent customer service skills
• Detail oriented
• Effective oral and written communication skills
• Ability to follow directions
• Ability to maintain confidentiality
• Current UMW student

Responsibilities

• Previous customer service experience

Skills

Customer service

Attention to detail

Communication skills

Following directions

Confidentiality

Education

Current UMW student

Job description

University of Mary Washington seeks a Help Desk Student Associate to provide technical support to the university community via phone, online, and walk-up services. This role requires current UMW student status and the ability to work up to 15 hours per week.

Applicants should have prior customer service experience and strong oral and written communication skills, with a commitment to confidentiality and following directions as part of a busy campus IT environment.